Sector

Telecommunications & Media

We help telecom and media players modernize infrastructure, personalize customer experiences, improve operational efficiency — while navigating AI disruption and rising costs.
Explore the trends shaping the industry, the solutions we deliver, and the impact we create with our clients.

TRENDS & CHALLENGES

Five challenges we know you are dealing with

Delivering AI-powered customer experiences at scale

Telcos are expected to provide seamless, personalized, real-time interactions across all channels. But legacy systems, siloed data, and complex product catalogs make this difficult.

We help you unlock business intelligence and customer insights with modern data platforms and journey analytics. AI-powered tools then streamline support and simplify experiences across channels.

Accelerating automation across operations and services

Scaling cloud-native transformation without disruption

Proving sustainability impact while managing energy costs

Securing digital platforms and content distribution

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SOLUTIONS

From smart production optimization to cybersecurity and data modernization, we create impact

  • AI-Enhanced Customer Engagement

    Deliver faster, smarter, more personalized experiences at scale.

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    AI-Enhanced Customer Engagement

    Stronger journeys, reduced churn, and real-time support with less effort.

    • Automate first-level support with AI agents and smart routing
    • Use journey analytics to detect drop-offs and optimize funnels
    • Personalize touchpoints with dynamic content and behavioral data
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  • Smart Process Automation

    Accelerate operations and cut costs with intelligent process automation.

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    Smart Process Automation

    Faster processes, fewer manual tasks, and better cost control.

    • Identify inefficiencies through Process Mining and advanced analytics
    • Automate repetitive tasks using Robotic Process Automation (RPA) and Agentic AI
    • Improve business process control, scalability, and traceability
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  • Cloud-Native Infrastructure Modernization

    Support growth and innovation with scalable, flexible systems.

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    Cloud-Native Infrastructure Modernization

    More agility, fewer silos, and better cost control.

    • Migrate OSS/BSS components with tailored cloud strategies
    • Implement integration layers to unify legacy and modern apps
    • Manage hybrid and multi-cloud environments efficiently
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  • Modern Data Platforms & BI

    Turn data into real-time insight and operational excellence.

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    Modern Data Platforms & BI

    Better decisions, NPS, and more responsive teams.

    • Centralize data across channels with modern architecture
    • Automate dashboards for KPIs, churn, and usage patterns
    • Embed predictive models for upsell and retention
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  • Sustainable Network & IT Optimization

    Reduce energy use and emissions while improving performance.

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    Sustainable Network & IT Optimization

    Fewer costs, easier ESG reporting, and smarter resource allocation.

    • Identify high-consumption assets with data-driven analysis
    • Automate workload placement to reduce energy demand
    • Monitor ESG metrics and clean-tech performance
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CLIENTS

Trusted by energy leaders across the world

PARTNERS

Backed by strong alliances

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LET'S CONNECT

Empower your business with our industry experts

Our experts bring hands-on experience in telecommunication and media. We help you move faster, reduce complexity, and get real results — with solutions tailored to your context and priorities.