Daoust is a leading HR company in Belgium, guiding and offering temporary workers to various companies across the country.
With a CEO committed to carrying out Digital Transformation within their agencies, the necessity for digital transformation became apparent as the company sought to enhance the application experience for its consultants, workers, and clients alike. This digital overhaul was crucial not only for improving internal efficiencies but also for ensuring customer loyalty in an industry where responsiveness and agility are paramount.
Challenges
The primary challenge for Daoust was finding a tech partner that not only possessed the requisite technical expertise but also aligned with their values and had the capacity to support them in their strategic endeavors.
Indeed, these business applications were critical in enabling Daoust to stay ahead in a competitive market by leveraging technology to streamline operations, enhance user experiences, and ultimately, secure a sustainable competitive advantage.
Approach
A digital transformation journey
Embarking on Daoust’s digital transformation journey required a meticulously crafted approach, centered around a comprehensive audit of their existing applications. This initial step was crucial for identifying areas for improvement and laying the groundwork for a series of strategic upgrades.
In order to meet Daoust’s specific needs, we put together a transversal project team that is now in charge of handling all business requests coming in from Daoust to improve any of their applications. This cross-functional project team, include :
- Project Manager
- Product Owner
- Developers (PHP – Javascript)
- DevOps
- QA engineer
An ongoing collaboration across a wide range of projects
CBTW is now supporting Daoust for years with the development, corrective and evolutive maintenance of several business applications: Matchbox, DaConnect, DaJobs, DaHome & Daoust.be. Indeed, many of these business applications have been redesigned from top to bottom to provide a better User Experience as well as new business-critical features.
Throughout these various projects, we had the occasion to showcase our broad scope of capabilities:
- Corrective maintenance of the existing applications
- Development of new features/versions of the applications
- Redesign/Redevelopment of some applications to improve UX
- Continuous improvement and refactoring of the applications to improve performance
- App containerization through Docker
- Agile way of working
- Functional and technical specifications writing support
- API integration and improvement
Benefits
The collaboration between Daoust and CBTW has yielded remarkable benefits, marking a significant milestone in Daoust’s digital transformation journey:
- Adequacy improvement of Daoust’s IT platforms with their current business needs.
- Continuously improved User Experience for all users and apps
- Up-to-date technologies and scalable infrastructures
- Enablement of the digital transformation of the company
Technologies
