Securing the pharmaceutical supply chain from falsified medicines is a critical mission for our client, a European non-profit organization. After successfully supporting them in developing a new web platform to streamline ticketing and onboarding for pharmaceutical companies, they turned to us once again.

Compliance and Efficiency in Pharmaceutical Testing

Their manual pharmaceutical testing processes needed an overhaul to meet strict audit requirements while improving efficiency. We collaborated closely with the client for over two years, modernizing their testing activities and integrating automation. This transformation optimized their internal processes and ensured full compliance in a sector where precision is paramount.

This new project’s objective was to:

  • Achieve full transparency in the test results and documentation in order to pass audits. Comply with a comprehensive internal quality assurance process, as well as lengthy audits, as required in the health sector.
  • Optimize and modernize their manual testing by integrating some automation.

Enhancing Manual Testing and Implementing Automation

For more than two years, we have worked to modernize our client’s pharmaceutical testing activities.

  • Our teams’ level of control over our client’s internal validation process (V-cycle) enabled them to optimize their manual test plans. This has also allowed the risk of error associated with this technique to be reduced.
  • In a subsequent step, we modernized their test activities over the last six months by incorporating test automation on two projects. All automated test cases are linked to and documented in a test management tool. This maintains a functional view of what is running and generates automated test case templates.

Improved Efficiency Through Automation and Documentation

Our client has seen the following benefits as a result of this project, thanks to the efforts of our testing teams:

  • Increased transparency as a result of thorough documentation that meets the criteria required to pass audits (videos, documentation, and reports)
  • Optimized and modernized internal manual pharmaceutical testing
  • Time savings on digital product delivery due to the automation of 70% of testing activities

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