In 2024, NetScaler will be ending support for various of its hardware models. This change will have significant implications for organizations currently using these appliances, and it is important to be aware of the consequences and prepare accordingly. In this article, we will discuss the NetScaler models concerned, the challenges associated with migrating to a newer platform, and the importance of careful planning to minimize the impact and ensure a smooth transition.

What are the concerned NetScaler models?

The Citrix NetScaler models that will be affected by the change are the following:

  • MPX/SDX 14000/22000/240000
  • MPX 5000/8000
  • MPX/SDX 8000

Is your NetScaler model concerned? Check the table of NetScaler hardware correspondance below.

Challenges of migrating to newer NetScaler hardware

Migrating from one NetScaler platform to another should be considered as a project for the following reasons.

Downtime considerations

Downtime is a challenge to consider during the migration process. Depending on the NetScaler’s critical business factor, the migration can be split into multiple parts, or a big-bang approach can be adopted.

Compatibility Issues with the Latest NetScaler Version (13.1)

Compatibility issues are another important factor to consider during the migration process. Newer hardware often comes with the latest NetScaler version (13.1), which is the first version to drop support for legacy configurations, such as classic policies and portal themes. Therefore, careful analysis and preparation should be the first step in the migration process to ensure that all configurations are compatible with the new platform.

Planning for a smooth transition

It is important to carefully plan and manage the hardware refresh process to minimize the impact and ensure a smooth transition to a supported version of NetScaler. Factors such as budget, expertise, timing, and business requirements should be considered to help guide the decision-making process. A lead time of at least 6 months should be considered for a NetScaler (hardware) migration track to ensure that all preparations are in place.

The change in NetScaler hardware in 2024 will have significant implications for organizations using the affected hardware categories. It is important to be aware of the challenges associated with migrating to a newer platform and proactively prepare for them. Our experts can review your current network architecture and potentially save you valuable resources and minimize unnecessary license costs. If you would like assistance with your NetScaler migration, do not hesitate to schedule a call with our NetScaler experts!

Table of NetScaler hardware correspondence

NetScaler Version/ModelLanguageNotice of Status ChangeEnd of SalesEnd of MaintenanceEnd of Life
MPX/SDX 14020 & 14020ZEN1-Apr-19
CTX248553
01-Oct-1901-Oct-2401-Oct-24
MPX/SDX 14030 & 14030ZEN1-Apr-19
CTX248553
01-Oct-1901-Oct-2401-Oct-24
MPX/SDX 14040 & 14040ZEN1-Apr-19
CTX248553
01-Oct-1901-Oct-2401-Oct-24
MPX/SDX 14060 & 14060ZEN1-Apr-19
CTX248553
01-Oct-1901-Oct-2401-Oct-24
MPX/SDX 14080 & 14080ZEN1-Apr-19
CTX248553
01-Oct-1901-Oct-2401-Oct-24
MPX/SDX 14100 & 14100ZEN1-Apr-19
CTX248553
01-Oct-1901-Oct-2401-Oct-24
MPX/SDX 22040EN1-Jan-19
CTX239933
01-Jul-1901-Jul-2401-Jul-24
MPX/SDX 22060EN1-Jan-19
CTX239933
01-Jul-1901-Jul-2401-Jul-24
MPX/SDX 22080EN1-Jan-19
CTX239933
01-Jul-1901-Jul-2401-Jul-24
MPX/SDX 22100EN1-Jan-19
CTX239933
01-Jul-1901-Jul-2401-Jul-24
MPX/SDX 22120EN1-Jan-19
CTX239933
01-Jul-1901-Jul-2401-Jul-24
MPX/SDX 24100EN1-Jan-19
CTX239933
01-Jul-1901-Jul-2401-Jul-24
MPX/SDX 24150EN1-Jan-19
CTX239933
01-Jul-1901-Jul-2401-Jul-24
MPX 5550EN1-Jul-18
CTX236382
01-Jan-1901-Jan-2401-Jan-24
MPX 5650EN1-Jul-18
CTX236382
01-Jan-1901-Jan-2401-Jan-24
MPX 8005EN1-Jul-18
CTX236382
01-Jan-1901-Jan-2401-Jan-24
MPX 8010EN1-Jul-18
CTX236382
01-Jan-1901-Jan-2401-Jan-24
MPX/SDX 8015EN1-Jul-18
CTX236382
01-Jan-1901-Jan-2401-Jan-24
MPX 8200EN1-Jul-18
CTX236382
01-Jan-1901-Jan-2401-Jan-24
MPX/SDX 8400EN1-Jul-18
CTX236382
01-Jan-1901-Jan-2401-Jan-24
MPX/SDX 8600EN1-Jul-18
CTX236382
01-Jan-1901-Jan-2401-Jan-24
MPX/SDX 8800EN1-Jul-18
CTX236382
01-Jan-1901-Jan-2401-Jan-24

For more information consult the Citrix product Matrix: https://www.citrix.com/support/product-lifecycle/product-matrix.html.

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