We assisted a French company to enhance process efficiency, improve team collaboration, and integrate new functionalities in Jira Cloud.
Developing Jira Cloud Practices
We supported a French company, offering employee savings and retirement solutions, through a simple and intuitive platform to manage operations. Its team required technical support to optimize the administration and use of Jira Cloud to:
- Harmonize and improve the different schemes and applying them to all projects,
- Facilitate the management of user rights,
- Improve the collaboration of teams and setting up reporting,
- Automate different actions,
- Add new functionalities with plugins.
Streamlined Strategy for Atlassian Optimization
To address our client’s needs, our team leveraged their expertise to provide comprehensive advice on administering the company’s Jira Cloud instance. Our approach was meticulously structured into five main stages:
- Audit on the use of the Jira tool: we conducted a thorough audit to identify difficulties and propose improvements, engaging with various key teams.
- Presentation of a backlog of recommendations: we compiled and presented a tailored backlog of recommendations based on our audit findings.
- Implementation of the prioritized backlog: with client approval, we implemented the prioritized recommendations to enhance the Jira Cloud instance.
- Organization of customer workshops: we organized workshops to specify detailed needs and gather input from different departments.
- Presentation of the backlog achievements: we reviewed and presented the implemented improvements, highlighting their impact and future steps.
Key Benefits of Jira Cloud Optimization
Thanks to this optimization, our customer team can now facilitate and secure the administration of the Jira Cloud tool.
Additionally, the tool’s maintenance was enhanced, and our support accelerated the creation of our customer’s next project.
The reporting system and boards we set up have improved collaboration between teams.
Finally, our client benefited from training and best practices, thereby gaining autonomy.
