April 2023 – CIMB Thai Bank PCL (CIMB Thai), a member of CIMB Group, and CBTW announced a strategic partnership to establish an expert software development center for CIMB Thai in Hanoi, Vietnam.

“With the vision of becoming a digital-led bank with ASEAN reach, we are pleased to partner with CBTW and look forward to the collaboration to help accelerate our ambitious digital evolution roadmap aimed at offering customers a best-in-class digital banking experience. The partnership with CBTW will scale up our digital resources and drive strong products and services across CIMB Thai’s offerings. Meanwhile, the Vietnam Software Development Center in Hanoi will be the latest highlight in our fast-moving digital journey, joining existing digital hubs in Bangkok and Chiangmai as a collective engine of excellence that will support our long-term digital aspirations,” said Paul Wong Chee Kin, President and CEO of CIMB Thai.

“It’s an honor and great pleasure to become a strategic tech partner of CIMB Thai and to help them set up their first software development center in Hanoi, Vietnam, through our distinctive Build Operate Transfer (BOT) model. During our 20+ years’ experience of building custom software and product development centers in Vietnam, we have witnessed the local market grow an ever more talented pool of highly motivated and well-rounded software engineers. We therefore have no doubt that the Vietnam Software Development Team will be a powerful addition to the current expert engineering teams of CIMB Thai and will make remarkable contributions to its inspiring digital journey” said Pieter van Diermen, CBTW APAC CEO.

The Vietnam Software Development Center kicks off with a team based in Hanoi. The team is working closely with the CIMB’s engineering teams in Thailand to deploy new features and enhancements on the CIMB Thai mobile banking application as well as other digital touchpoints.

With an average of 55,000 new engineers graduating each year, Vietnam’s software development sector is flourishing and becoming a major player in the worldwide software product engineering market. Vietnam is also predicted to become the second-largest digital economy in Southeast Asia by 2025.

Through its scalable and cost-effective Build Operate Transfer (BOT) model, CBTW has established more than 15 software development centers in Vietnam to assist its global clients in accelerating their product roadmaps and digital transformation journeys.

About CIMB Thai

CIMB Thai is a member of CIMB Group, a leading focused ASEAN bank and one of the region’s foremost corporate advisors. The Group is headquartered in Kuala Lumpur, Malaysia, and offers consumer banking, commercial banking, investment banking, Islamic banking and asset management products and services. It is the fifth largest banking group by assets in ASEAN and, as at the end of December 2022, has around 33,000 staff and over 20 million customers.

CIMB Thai Bank Public Company Limited is driven by its vision to be a digital-led bank with ASEAN reach delivering excellence Wealth Management, Treasury, Consumer Banking, Corporate Banking and ASEAN related products and services.

Share
Insights

Access related expert insights

Case Studies
Case Studies
21 Jul 2026
For users of high-throughput clinical laboratory systems, unplanned downtime is more than an operational inconvenience. It disrupts patient testing schedules, delays diagnoses, and strains the clinical teams who depend on continuous results. Our client, a global leader in medical technology, recognized this reality and engaged CBTW to lead a predictive analytics implementation that shifted their global service […]
Predictive Analytics Implementation in Practice: Medical Tech Case Study
Predictive Analytics Implementation in Practice: Medical Tech Case Study
Case Studies
Case Studies
16 Jul 2026
A LegalTech provider expanding into the U.S. and Canada needed stronger product architecture and automation. CBTW embedded cross-functional teams to redesign California court filing workflows and build automated registry, document, and mortgage systems in Ontario and British Columbia. The result: clearer user journeys, reduced manual processing, and a scalable technical foundation for North American growth.
Modernizing Legal Workflows Across North America
Modernizing Legal Workflows Across North America
Expert Articles
Expert Articles
13 Jul 2026
When a technology roadmap keeps slipping even though every function is busy, the cause is rarely visible in status reports alone. Friction builds in the connections between work: how priorities are set, how design inputs are handed off, where technical dependencies sit, when QA feedback arrives, and how delivery is governed. By the time a problem surfaces in a release, the signal that caused it usually started several steps upstream...
AI Won’t Fix Delivery Predictability On Its Own. Here’s what will and where to Start.
AI Won’t Fix Delivery Predictability On Its Own. Here’s what will and where to Start.