Results-driven alignment, built into the model

Performance-based engagement

For some of our most mature solutions, CBTW can align part of its compensation with measurable business outcomes.

This approach reflects confidence in solutions that have reached a level of maturity where their impact can be defined, measured, and delivered consistently.

Shared accountability through clear KPIs

A model focused on measurable impact

Most technology engagements are structured around scope, resources, and delivery milestones.

Certain solutions evolve beyond that stage. Over time, the architecture stabilizes, the delivery model becomes repeatable, and the operational impact becomes easier to measure.

In these situations, the engagement model can evolve as well. Performance-based engagement connects part of the commercial structure to the results the solution is designed to support.

How the engagement is structured

Performance-based engagements are built around a clear and transparent framework

Baseline definition

The current environment and relevant performance indicators are defined together.

Outcome targets

The engagement establishes the operational or commercial metrics the solution is expected to improve.

Solution delivery

CBTW teams deploy the technology capabilities required to support those improvements.

Performance monitoring

Progress is tracked through agreed measurement and governance mechanisms.

Outcome-linked value

Part of the engagement value reflects the results achieved through the solution.

Why businesses like yours consider this model

Make KPIs part of the engagement, not just reporting

Aligned incentives

Delivery teams focus on improving the metrics that matter to the organization.

Clear measurement

Shared commitment

Applied where the model fits

Performance-based engagement works when outcomes are measurable and attributable

Mature solution architecture

The solution has been implemented previously and the delivery model is established.

Defined performance indicators

Operational or commercial metrics exist to track the impact of the solution.

Direct influence on results

The technology deployed has a clear influence on the performance indicators being measured.

A quick fit check for outcome-based terms

Explore whether this model fits your initiative

If your organization is evaluating solutions where outcomes can be clearly defined and measured, CBTW teams can help determine whether a performance-based engagement model is appropriate.

Talk to an expert